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The term “digital divide” identifies the gap between people that have digital access (both internet access and a device to use it) and those who do not.

Throughout this report, we focus on digital access at the household level—access to high-speed internet connection and a computer or tablet—when data is available. Even if a household has a computer or tablet, there may not be enough devices for multiple people working and learning from home because the number of devices is not included in the data. We also include metrics on high-speed internet and computer access and high-speed internet access alone. We use the word “broadband” interchangeably with “high-speed” internet. While internet access over a smartphone or other non-high speed source can be useful for staying connected, in the COVID era of working and learning from home, high speed internet is a necessary utility that a third of our households do not have, and has not improved over the past six years. Almost 15% of people rely on their smartphones for digital access, and 6%—more than 1 in 20 residents—do not have a computer, tablet, smartphone, or internet access.

This report uses census Microdata from IPUMS as well as tables from the 5-year and 1-year American Community Survey to look at digital access in Jefferson County from 2013 to 2019. Additional information about the data in this report can be found in the “About the Data” section.

Interested in seeing how fast your internet is and contributing to an internet speed dataset?

Click here to take an internet speed test as part of the Kentucky Broadband Initiative.

How does Louisville Compare?

Louisville currently ranks 13th among its peer cities in access to a device—a computer or a tablet—and high-speed internet. 65.7% of households in Jefferson County have access to both of these. 1 in 3 households do not have full digital access.

Peer Ranking

Comparison to Peers Over Time

Louisville’s digital access, as of 2019, was less than the average of its peer cities. Since 2017, the percent of households with access to high-speed internet and a device has decreased.

Starting in 2016, ‘device’ is defined as having a computer or tablet. Pre-2016 the data did not ask about tablets, only computers. This is the reason for the ~4.5% bump in the data from 2015-16.

Improvement from Peers

From 2013-2019, Louisville did not improve in terms of the percent of households with high-speed internet and device access. It was the only city to see no overall net improvement. Cincinnati, the most improved peer city, saw an increase in digital access of 10.6% over this same time period.

Types of Access






In Jefferson County, 3 out of 4 households have a tablet or computer as well as an internet subscription (this includes slower internet, like dial-up). Almost 15% of households rely on their smartphone for digital access, and almost 8% of households have limited to no digital access.

The graphic below shows this data in more detail, encompassing all of the types of access a household may have.